Privacy and usage policy

Privacy and usage policy



In the name of God, the most gracious, the most merciful


Store working days:

  • Throughout the week, except Friday, he is off.


Requests:

  • Before ordering please read the product description carefully.
  • You will find in the product description all the information we know about the product. If you have any questions or find a lack of information, please contact us through the available means of communication.
  • If the order arrives that does not match what was ordered, the store bears responsibility, and the customer has the right to request an exchange or return of the product via the shipping company, provided that the store is notified (through available means of communication) within 7 working days of receiving the order.
  • The order is considered confirmed only after payment and confirmation of the order. The receipt must be attached for bank transfer orders..


Shipping :

  • The order is delivered to the shipping company within two business days.
  • After the order is shipped, the customer cannot modify or cancel it.
  • After the order is shipped, the customer follows up the order with the shipping company to ensure that it is received on time.


Exchange and return:

  • The customer has the right to exchange or return the product only in the event of a problem, provided that the store is notified (through the available means of communication) within 7 working days of receiving the order.
  • You must prove that there is a problem with the product by videotaping the problem and sending it to the store (through available means of communication), otherwise return or exchange will not be accepted.
  • When returning or exchanging the product, the customer will bear the shipping fees only.